Complaint / Review
Orchard Bank
Not only is a fraud but what kind of company makes you call long distance to make a payment over the phone they must be broke

First of all if you have to pay for a card, run!!! I have had my card with orchard for a year now and the suck big time. I called my payment one time over the phone with a check and the said it would post that same day at midnight. Well it didn't. So when I received my bill i noticed that they charged me a late fee. But not until they added a fee for account secure. This is a program that is supposed to block any bad reports to the credit agencies.

If i became over 30 days late it would not show up. Is that true?

Any how, after this charge and the late fee I became over my limit. I called long distance because they do not have a 1800 number and told them that I had in fact paid them on time. They denied all of. They must have held my information and waited a week to run the transaction because my bank said it did not go through until a later date. They make their money off late and over limit fees.

Also the employees know whats going on as far as i am concerned they are also cons themselves. I hope your happy with yourselves.

Melissa
huntsville, Texas