Usacomplaints.com » Business & Finance » Complaint / Review: CIC*Credit Monitoring - Involuntarily signed up on a free credit report retrieval. #268921

Complaint / Review
CIC*Credit Monitoring
Involuntarily signed up on a "free" credit report retrieval

I was notified by Capital One of fradulent activity using my name. I was told to go to annualcreditreport.com to obtain my free credit report. After getting half of my report, I filed my paperwork away resting at ease knowing that I also alerted my creditors of Fraud.

I logged into my bank account two days later and saw that I have been charged $9.00 for a credit monitoring fee that I NEVER signed up for. I looked all over the website to find a phone number to contact someone and there conveniently isn't one. I sent them a "comment" to their customer service dept to let them know that I want this removed. I have the feeling that it isnt' going to happen, and from what I've read from other posts, will continue to happen. Not only did my bank charge me $9.95 but I was also charged a $25.00 NSF fee which I should not be responsible for either.

I intend to call my bank as soon as they open and advise them that I did not authorize that charge. I'm hoping they will work with me but I fear that more charges will be submitted to my bank account in the future. Anyone have any ideas how I can stop this before it gets worse?


Offender: CIC*Credit Monitoring

Country: USA
Address: 18500 Von Karman Ave

Category: Business & Finance

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