I have been a customer of Flatiron formerl Centrix for about 4 years. Being that I had and still have bad credit, like alot of the hardworking people of this country, I needed a dependable vehicle, due to having a child on the way, Centrix was the only company to finance my 2002 Hundai. I was offered a 21 % interest rate, which was expected, with a $374.00 a month payment for 6 years.
For the most of my loan I have been the only income in my home and have struggled to pay everything in a timely manor, as I am sure alot of people can relate to. This company from day 1 has been the rudest and most unprofessional company I have ever dealt with. They have harrassed my family, my friends, and coworkers on multiple occasions. I have faxed a letter requesting no phonecalls at work due to the harrassment of my coworkers.
Most of the time I avoid their phonecalls due to the rudeness, and as I have heard this is a common practice. They have no right to harrass anyone!!! Yesterday, I received a phonecall from a repossession company who reported that this company have reported that I have not made a payment since July?!!! I have most certainly made payments and have the proof!!!
I have been investigating their claims today and found that they have falsified claims that they had changed their name, when in fact the company filed for bankruptcy!!! Should this not have been reported to the customers of this company? Do we not have the right to know? And still they are rude and unprofessional, to say the least.
I have attempted to refinance this vehicle on many occasions and have been denied due to valuation of vehicle and payoff of loan, so I am stuck with this payment and this so called company. Somebody please save me!!! I am a pregnant nurse and sole income in my home at this time with multiple bills every month, and I try to do the best that I can.
0 comments