I recieve a call from First Capitol back in May of they said I had been approved for 2 credit cards... A Master card with a limit of 2500 and a visa with 2000. But I had to make a deposit of 199 from my debit card. So I did and on june 17th they took it out. Well I waited and waited on the cards and never recieved them, but then i did recieve a folder full of BS coupons, other rip off scam offers, and an application for a prepaid master card.
I have tried to contact them for 2 months and only get a voice mail which they never return calls. And then finally today I got a hold of a customer service rep who asked me for my pin # (which i didn't get one) and I told her my situation and she got really ugly with me and when i asked to speak with a supervisor she hung up on me. I imediatly called back and 3 different times i spoke with other people and they hung up on me as soon as i mentioned a refund, then after that when i call i get a voice mail agian.
I have contacted my bank and they investigating it and i have contacted the BBB of Greater Maryland. I hope to get a refund but it doesn't look promising. I wish we could all come together and sue the hell out of them. If anyone is still trying to contact First Capitol yourselves please don't run your phone bill up... They do have an 800 number. The number is 1-800-787-1583 this is a ligit number... This is the number my bank gave me when i called to inquire about the 199 taken out of my accout. Good luck to you all and i hope we can get our money back. ~Robert
Robert
Wilmington, North Carolina
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