I also am a victim to this company and hope they go under soon. I have had my loan and been paying for 2 years with no late payments and had to have surgery. I called them and just wanted a deferment for 1 month because I had no income coming in for the month and they were the most rude customer service agents I have ever dealt with.
They were not understanding to my situation and demanded payment so I had them remove the checking acct.info so they could not collect the payment for the month. What's so funny is I requested the deferment at the end of the month of August well in advance of the due date which, according to my bank records the payment was always pulled out on the 15th of every month for the past 2 years but was told it's actually due on the 1st and if not paid by the 1st of the month your charged a late fee. Hmmm that sounds to me like not only are they charging 99.25% interest every month but they are also charging late fees every month.
Has anyone ever requested for a detailed list of payment made? If so they probably didn't comply because they think what they're doing to people is ok! Hopefully we can all come together file a class action lawsuit and get these loan sharks for good!!!
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