This really is regarding Dex Media Yellow Pages Promotion. Dex Media revenue named, created an appointment about growing my orange guide advertising, I advised him that used to do not need to restore the guide advertising with Dex, but that I needed to maintain the web advertising, he offered me a cost of around $260.00 monthly, Salesman created an appointment so we're able to examine my new advertising, he skipped the visit, used to do not mind since I have didn't understand basically needed anymore Dex advertising, I'd eliminated for 23 years without it and that I had combined fillings about yellow pages advertising anyhow, and so I thought that The main one year agreement had go out because the salesman hadn't turned up.
About The initial sales hype, on 2/22/06 I had been guaranteed that the one-page arrangement for 12 months, included all of the text of the contract, after I asked concerning the remaining contract “we prefer to maintain it simple” were the revenue individuals phrases, I had been provided a-one site contract, I closed it and was handed a duplicate which I held. 8 weeks following the unique contract ended “I had thought”, I obtained a statement for $2,700.00 which I had been educated that I had been 8 weeks overdue, the statement displayed a rise of $928.00 about the unique yellow pages marketing, I named their Customer Support to discover why I had been getting this type of big statement or any statement at-all, I'd believed that I'd authorized a-one year agreement, I described that I'd spoken for their salesperson in Feb. Or March of ‘07, a guy from the title of Dave Egge, and that I'd described my ideas to fall the guide at the conclusion of the agreement, maintain the web marketing which he Mr. Egge the salesperson had never turned up, and so I had believed that used to do have no marketing or in the maximum the web just, because which was what I'd spoken towards the salesperson to start with.
Their customer salesperson paid attention to my protest then he created the remark that even when their salesperson hadn't appear, ”that these were not responsible”, that I'd authorized an arrangement “until canceled” which this kind of arrangement permitted them to boost my marketing expenses until, I ended written down before the book being released. Is that this legitimate? I'd enjoy your remarks
Another issue is: HAS ANYBODY HAS RECEIVED SIMILAR EXPERIENCES WITH DEX? When you have please mail me at:
[email protected]
Incidentally I had been handled by Dex Customer Support, I’m good they manage plenty of calls like mine and they did exactly the same to your large amount of people, I’m certain of it. Another “very big yellow page advertiser” attempted to complete exactly the same in my experience with nearly the “exact” phrases fourteen days before, except this period I did so all my communications thru emails and that I have them all, that informs me that orange book sales agents are educated and perhaps actually inspired to lay towards the client “US’’.
Please reply should you had comparable encounters, perhaps we are able to do something positive about it.
0 comments