Usacomplaints.com » Business & Finance » Complaint / Review: Primary Financial Services - Ridiculous customer treatment. #238240

Complaint / Review
Primary Financial Services
Ridiculous customer treatment

Commercial Collection Agency

The reps as of this organization would be the TOUGHEST that I've ever endured to cope with. To begin with, a Mr. Bergdahl named my mom's home, in a phone number that I formerly requested them to get rid of since I've not existed therein 8 DECADES, requesting her "what's incorrect together with her anyhow", "does she not need a telephone", and "she's way past her time for you to create an agreement with this consideration". Our mom is just a ill aged woman that doesn't have to be worried about my expenses and funds. The poor point is the fact that for that previous a few months the corporation continues to be creating cost from my bill... So it's nothing like I've not been prepared to use them. I named the organization and expansion that was handed to my mom and clearly annoyed requested Mr. Bergdahl, "who within the he* did he believe that he was supplying private information my a 3rd party like this". Whether she's my mom or not he's no concept our connection and also the launch of this info is in breach of the Fair Debt Collection Practices Act. Pointless, to express he was upset by my utilization of the term he* and started to speak over me and never permitting me to vent with my worries. He explained "you are able to simply hang-up the telephone at this time and deliver us the cash which you owe". I requested to consult with his boss or supervisor and he extended to speak over me. He then stated" allow me let you know what" and hung-up on me. At this time I had been furious, and so I called back and talked using the owner and recommended her that I needed to consult with a or even the VP or Leader of the organization... Requesting them by name. She moved me towards the VP of Procedures and undoubtedly I obtained his voice-mail. I quit a note and required to become called back... I've yet to get that call-back. At this time I've submitted a using the Better Business Institution and also the Federal Trade Commission and plan to view this through. Based on the BBB's site the corporation has already established 40 grievances previously three years. There's no method this organization must be running a business. I'm shocked from the therapy that I obtained since I worked in selections for a long time to get a mortgage business, where people owed people thousands and thousands of bucks and we'd have dropped our careers onthespot for speaking with people like this. It's absurd the therapy that they're providing clients.


Offender: Primary Financial Services

Country: USA

Category: Business & Finance

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