We found an add in the Ft Myers phone book for US Debt and Credit solutions. We contacted BPFG for debt resolution services in Oct. 06. Spoke at length with general manager Steve Farmakis about the fees and service to be provided. Also checked the BBB for complaints, of which, none were found. Also called references Steve had given us. We paid them their fee of $4300, and then they would overnight a contract. It did not arrive until 72 hrs later and a call to Steve. (We discovered the contract could be cancelled within 48 hrs if not acceptable)
That should have been my first clue.in the contract were commision fees of 18%, fees for lawyers to defend lawsuits. None of this information was disclosed to us prior to receiving the contract. Creditors continued to call, telling us they had not been contacted by BPFG. 2 law suits were filed aginst us. (Steve advised us to do nothing about them) We stopped answering our phone. The time period of the contract was 36 months.
We terminated the contract in April 07 after we found out that any resolution of debt would be considered income and we would have to pay taxes on it. This fact was also not revealed to us by BPFG. We asked them to refund $3589.00. Section 3a in the contract stated the client may cancel at anytime & for any reason and will receive all paid retainers to Firm. Retainer will be issued LESS billing for prof. Time spent. The time spent was approx. 6 months = 711.00 $4300 -$711 = $3589.
BPFG did not render ANY service to us. We contacted the BBB and Department of Corporations of California.
Do not get involved with this company. We learned the hard way.
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