I am looking for everyday individuals that want to join a class action suit with me against the bank. I am tired of being held hostage by some fat cat suit or customer service person who doesn't care anything about me or the fact that the company they work for regularly steals money from their customers. I am FINALLY beyond tired! I have had it - 10 years of watching Bank of America (BofA) slowly steal my paychecks with erroneous fees and shady banking practices have finally taken their toll on my health. On days I am extremely frustrated, I Google the words "I hate Bank of America" and I amazed at the sites I see and stories I read.
If I actually told you all of the grievances I have had with this bank, it would take a novel. I think I actually DESERVE pain and suffering from the extreme emotional distress I have felt when I have checked my account on a pay day and my entire check has been "seized" by the bank before I even get to work. I see my rent check bouncing, I have 3 small children and no food in the house, the lights will be cut-off, do they care? NO! It is all about money - LOOK at the Washington Mutual commercials, they make fun of banks like BofA. We simply make them rich. It reminds me of the old school mobsters that we all heard of when growing up, with the exception that this is actully LEGAL??? Or is it... One does wonder.
Is this really legal, or has no one had the "balls" to stand up to them? I recently sent the Chairman and CEO of Bank of America a grievance "packet" that contined a letter asking for a simple review of some erroneous charges I was getting nowhere with, a complaint I filed with the FTC, as well as, an identity theft complaint form filed with our local PD.
Do you know that Ty from the Chairman's office actually had the nerve to call me and claim they reviewed my grievence and found that the bank "did not do anything wrong". BullXXXX! I want an external audit! Did you know that BofA was tied up with the Enron scandall and that many of their former employees are willing to testify that they are trained to "seal" money by processing debits before creidits and then charging a $35 fee for each of the transactions?
My husband and I have had so much money stolen from us since September, it isn't even funny - in fact it makes me angry and sad. Late last year, BofA garnished our account for $12,000 for a $2,000 garnshment, wouldn't fix it and charged ME attorney fees when they were "forced" to research it. I ended up having to settle for $1600 of my Christmas bonus just so I could get my account unfrozen! Esentially - no Christmas for MY kids, although I am sure the CEO had plently of MY money to spend with HIS Christmas bonus!
Recently we have been battling the "card services" divison of the bank. I don't know why they even call it that, because they don't offer ANY services. They basically don't care.in February my husband and I started noticing daily purchases going through our account on items that neither of us purchased. We had charge, after charge, it almost became a game to see if our bills were going to clear before someone spend my money. After numerous calls fighting with every "supervisior" I could find, we eventually got my husband's card closed off. We finally settled the erroneous charges, but never fully recovered the fees.
Fast forward to March and we get 1 more charge on the new card for $49.90. The bank credits the dispute to the acocunt, then takes it out a few days later, charges us bounced check fees for it and then tells us that the charge is valid. We attempt to contact the company that sent the charge through (Pacific Web Works - VERY BAD business practices!!!). After getting the run around and calling multiple times, we finally get a manager to tell us that "they don't give refunds and that I will have to file a police report".
Guess what I did just that - sent it to both entities and waited, called and complained. It is now 2 months and $5000 later... Yes I said $5000, that is how much the bank has made of me these last two months from a $49.90 charge. You know what I told Ty (most likely the CEO's secretary)? She can consider me the next Erin Brockovich! I am making it my life's mission to force the FTC to more closely regulate these theifs.
When I was younger, I never would have imagined that a bank could get away with forcing me to not only pay for something I DID NOT ORDER or receive, but also give them a $4550 tip for it. I WANT ACTION - if one guy can force McDonalds to change how they serve coffee, then I think we can collectively force the bank to return monies owed to consumers!
DGR
Irving, Texas
U.S.A.
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