Obtained my mortgage in 07. After they changed the terms right before closing i had to proceed or lose the $10k i had on the property. Day one they destroyed my escrow account. The redispursed my hazard insurance even though the title company had just cut the check. My two year fixed arm started adjusting after 6 months due to servicing problems. There staff is rude and is not knowledgable in what they do. Glad to see the feds gave them a cease and desist order, can not wait for the rest of the people to lose there jobs.
My latest experience with them is is just as bad. My arm loan's interest rate is about to adjust. They sent me a letter dated 05/10 stating this and advising me to contact them for either a refinance or a modification. Well they can not refinance as they are shut down by feds (you would think they would update there letter). I have faxed in my financial per there direction two times now and they can never find it. I have asked for the modification to keep the mortgage from adjusting. What a run around.
Can not wait for the feds to get serious against mortgage lenders.
0 comments