Complaint / Review
Liberty Tax Service
Rip Off, dishonest, Fraud

My Husband and I filed our taxes with Liberty on Feb 14th, We paid the extra money for them to do the state taxes as well as federal. He is in the army and we were going to be getting $700 back from California for the state taxes. They said it'll be about 8 weeks.

Well it's now 3 months later and we got in touch with the tax people in California and they have NO RECORD of our taxes ever being SUBMITTED.

Liberty has NOT returned phone calls that have been left three times.

In our file we have a paper that states "Your return has been filed electronically. You should not mail your return to your state taxing authority." It is also listed with the amount due to us.

We received our state check from Oregon (where I moved from) just 3 weeks after filing.