I got a loan from this company last year. Big mistake! First of all, they knew my account was a savings account and they gave me the loan anyway. They tell me later, they do not give loans if you only have a savings account. Fine. I made payment arrangements and I was told there would be no other charges tacked on such as interest or extensions. I made all the payments as scheduled and I even received a fax from them that the loan was repaid!
A few weeks ago I noticed they had taken 3 withdrawls out of my account and had overdrawn my account. I never authorized these withdrawls nor was I contacted. I called the company and after getting the run around for 2 days, I finally talked to someone. She told me in addition to the money they had already taken, I owed another $100!!! She said all I had been paying were the extension fees. I told her there were not supposed to be any fees. She said the employee who told me that was no longer with the company and he had worked on the night shift. SO WHAT??!!! I told her that was her employee and if he gave bad info that was not my problem. How can they just take money whenever they feel like it? I should not have to pay a loan I have already paid. I am so upset, I do not have money to give away to a greedy, bloodsucking, unethical company. I wonder how many others have gotten screwed by them. I would love to know what kind of recourse I have.
Nicole
Los Angeles, California
U.S.A.
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