Usacomplaints.com » Business & Finance » Complaint / Review: Receivables Performance Management - Demanded $644.94 for Sprint Account I Never Had. #218987

Complaint / Review
Receivables Performance Management
Demanded $644.94 for Sprint Account I Never Had

On Sunday, 04/22/07, I received a phone call from a person identifying herself as an employee of RPM (Receivables Performance Management). She advised me that she was calling regarding the collection of a delinquent "Sprint" bill in the amount of $644.94. I informed her that I have never had an account with Sprint and she must be mistaking me with someone else. She asked me to verify the address that she gave me as mine, which I did. Again, I reiterated that I have never had an account with Sprint nor had I ever used any Sprint services whatsoever. She continued to state that I needed to pay the delinquent charges of $661.94.

I asked her to send me a copy of the contract that I signed, and a copy of the invoice. The caller's response was her company had mailed me 3 copies of the delinquent bill and would not send it again. I rebutted her statement, and told her that I am very faithful at opening every piece of mail daily, and I was certain that a red flag would have gone up had I received the supposed invoice. Again I asked her to send me the documents, and she told me I would have to contact Sprint. I said goodbye!

I contacted Sprint customer service - they have no record of my name on an account and need an invoice # to research the matter. As of 04/26/07, I have received 9 phone calls from RPM, have not answered them, and they have not left a voice mail! This is harassment in its truest sense, particularly because I have never conducted any business with Sprint!!!



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