Complaint / review / scam report
First Data Merchant Services
$500 Early Termination Fee Is Not Reasonable

Complaint / review text:
I own a small retail September 2006 I swithed to First Data Merchant Services to process credit card transactions. I did not incurr any penalties when I switched from my previous vendor to First Data.

I have now sold the business after owning it for 7 years. First Data has informed me that they I will incurr a $500 early termination fee. I was not aware that the term of the agreement was for 3 years until I studied the Merchant Processing Program their 33 page Merchant Processing Program Guide there is a sentence that refers to a 3 year term. No where does it mention a $500 fee. It was also not mentioned by the customer service person when I started the service. I had no reason to expect a termination fee of this magniude. I have not yet cancelled the service as a result of this fee.

Contact information:
Author: Contact with Author

Offender: First Data Merchant Services

Country: USA   State: Georgia   City: Atlanta
Address: 6201 Powers Ferry Road
Phone: 8774572615

Category: Business & Finance


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