I recently refinanced and my new mortgage company has become New Century Mortgage. The refi closed escrow 2 weeks ago and for the last week and a half I have been receiving phone calls every morning at 7am. When I try calling the number they leave on the message it informs me they are seeking collection, and puts me on hold.
I am given 2 options ("Press 1 if your payment is more than 1 month late, or Press 2 if your payment is more than two months late!) - keep in mind, escrow closed 2 weeks ago!
Just this morning a guy by the name of Chris called and spoke with my wife. He was rude and abrupt and just said my name - when she informed him I was unavailable, he gave her a number to call and hung up. When I returned the call, I was given the same 2 options. My payment is not even late - it isn't even due until March! This is a total outrage!
0 comments