Usacomplaints.com » Business & Finance » Complaint / Review: American Servicing Company - My family lost our home we tried so hard to keep because of ASC ripoff. #204759

Complaint / Review
American Servicing Company
My family lost our home we tried so hard to keep because of ASC ripoff

Back in the June it was the happiest day in our lives. We purchased our 1st home. My husband, myself and 3 girls finally had a home. The finance company Market Street Mtge was wonderful. They put us at a payment we could afford for having a new home. My husband and I had great jobs and we were doing ok.

In September Market Street Mtge sold our loan to Chase Manhattan Mtge. It was getting harder for us. Our loan went from $1,535.29 and then jumped to $ 2,558.33 with in a 2 year period. Chase even sent us a check in the 1st year because we had and overage. How does this happen. We had to file for chapter 13 just to help us out with this increase.

We failed with even keeping up with these payments so Chase ended up giving our loan to American Servicing Co.in 2004. I could not even contact these people. We were no longer in Chapter 13 because we could not handle the payments so we were trying to work with all our creditors at this time.

American Servicing companies said we had to pay for all the past due in order to keep our home. This would have been impossible to do. We did not have $ 33,000. Our payment was close to $ 3000.00 at the time in 2004 - 2005. Then the Law office of Codilis and Associates started to try and take our home. We put our home up for sale in December to try and sell it before it was taken for us.

We did get a contract on our home in February. This was great right! American Servicing Company wanted to sell our home in Auction around March. The home owner needed until April to sell their home to buy ours. After several attempts to contact American Servicing company they gave us until the end of April.

The new owners that were going to purchase our home had a buy for theirs and the closing date was the end of May. Our home would be closed at this time as well.
When we contacted American Servicing Company to let them no we needed only 30 more days and the home would be sold. They would get their money in full plus any past due lawyer fees etc.

American Servicing company could not be contacted for several weeks and then they said no. They wanted us out, even when we showed them the contract. We tried to move up the closing date with the people who wanted our home. They heard from their realistate person what was happening and ended up withdrawing from their contract. Because of American Servicing Company not waiting another 30 days we lost our buyer, and our home.

We had to move into a small rental so the kids could finish school. We just lost everything. Some new people ended up purchasing our home in October. American Servicing company still showes we owe them the full amount of the home they sold on us.

They will not even talk with me to clear this matter up. They took our home when we had it sold. This could of helped our family but they didn't care. Now we have credit that is so unrepairable we are unable to do anything. Our children were so effected by this as well as my husband and myself. Our 1st home we ever owned was gone and American Servicing company is to blame for this. How can a bank get away with playing with families lives.

More and more families lose their homes because banks like these get away with it. Why would a bank say no when the home was sold. Why could American Servicing Company not wait 30 more days. We are not bad people we were doing the right thing to help all parties. Thank you American Servicing Company for putting our family out in the street for not listening and for taking one thing in our lives we worked so hard to keep.


Offender: American Servicing Company

Country: USA   State: Iowa   City: Des Moines
Address: P.O. Box 10388
Phone: 8888282377

Category: Business & Finance

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