I paid a small fee for a trial subscription to mydollarshop.com, which would automatically convert to a monthly subscription at the regular rate. Not a problem, I have done so with other companies before. Some I liked and continued, others I cancelled (sometimes I forgot to cancel and got billed for a month - I paid it without complaint and cancelled future charges).
MyDollarShop.com is a whole different story. I have called their "customer support" number more than once to cancel, and always am told "i'm next in line" only to stay on hold and be told "we're sorry, all reps are still busy - leave a message"... I have left multiple messages indicating my desire to cancel before the end of my trial period. I received no call back, and was billed for this service.
I called again to dispute charges with the same results, and still no call back. I saw another report against this company with a rebuttal that "our company responds to all issues" - I can tell you from first hand experience that is a total lie!
Somes companies charge too much, or give you nothing of quality for your money, but in the end they honor their promises - but this company is not only a rip off in terms of the product it delivers, but it makes false promises and outright lies!
Don't be taken advantage of! This is the first time I've filed a report like this and will be the first time I've ever ordered charge backs on my credit card - i will also be contacting the BBB and my attorney general. MyDollarShop.com is not just a rip off - they are outright scam artists, and their business is criminal!
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