Usacomplaints.com » Business & Finance » Complaint / Review: Platinum Benefits - Ripoff. #185779

Complaint / Review
Platinum Benefits
Ripoff

I was contact several times by this company while being at work. A representive called who was very professional so I decided to listen. After explaining the program she began to ask me for my checking account information. I told her that I was not interest if I was going to have to pay for the services. She stated that I wouldn't have to pay anything. So I thought it was okay to proceed. Upon the recording the rep ask for my checking account number and I asked her for what and her response was for bank vertification. Upon checking my account on Sept. 1 2006 I noticed a debit of $129.95. After verify the information with the bank I immediately called the company. Canceled the account.

I was told that a refund form would be send to me. I have been waiting for since 9/01/06. Upon listening to the recording again the customer service rep try to tell me that it specifically said that it would show up on my next statement. Since this was a credit card offer I assumed that the statement was referring to the credit card statement not my bank statement. I have yet to resolve this matter.


Offender: Platinum Benefits

Country: USA   State: Florida   City: Clear Water
Address: 16807 US Highway 19 North

Category: Business & Finance

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