If you are a business owner and are considering hiring a claims company (TPA) 3rd party administrator-DO NOT HIRE OR CONSIDER THESE FOLKS.
The Houston Branch Manager Shirley Fritch is a decieptful & dishonest person. The turn over rate within this office is very frequent every month or two. This management style is so poor and illegal that numerous complaints and possible lawsuits have been filed. Basic Federal labor guidelines (break time and meals) are not followed.
This small company makes a poor attempt to compete with well known honest reputale claims companies however due to the poor managment of the Houston. Numerous vendors which this company deals with are not paid in a timely fashion and this company has had complaints from the Texas Stae Insuance Comission and the Texas State Worker's Comission (due to various causes) The claims are handled by overworked & underpaid claims adjusters. The manager places unreasonable work loads (file loads) on the claims adjusters and it is a set up for failure.
I was employed by this company thankfully I was not supervised by this individual however she was under the false impression she was my supervisor. I reported her to the corporate office and in the usual fashion nothing was done thefore I resigned. When Ms Fritch was informed of this she immediately packed my peronal items and very poorly did not inform any of my clients.
NOW THIS IS TRUE MANAGEMENT AT ITS BEST. I am now employed by a very large reputable company where such activty is not tolerated. I hope to warn others of the business activities of this office.
Mary
Houston, Texas
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