I contacted BEXT, Inc AKA Test My Loan through the advice of a colleague who stated this company has a good marketing campaign and can provide good leads for individuals in the Mortgage Industry. I started by speaking with the owner, Scott Messina, (who also puts out a publication called the Originator Times trying too make himself look professional - which is ridiculous being that his company seems to be scamming people out of money) and then was given over to Melissa Sikes, supposedly the Vice President.
At that time (this was May 8) Ms. Sikes gave me all the wonderful details of their services and what not and sent me information. She stated they do large campaigns for Mortgage Professionals and the leads are sent out very timely.
Well, after I signed a contract stating the services they would provide for me they took my $2,000 on June 2. Then both Mr. Messina and Ms. Sikes avoided me like the plague. I hardly got through to anyone by phone. Scott Messina was always on vacation and they kept stating that my campaign was to go out shortly. This went on for weeks. Now we are at the end of July almost into the third month of dealing with these fradulant people and I had to retain a lawyer.
They stated I could have asked for a refund a long time ago, but the fact of the matter was I DID! They just kept saying we will get back with you. Then the last person I am now dealing with is someone named Bruce Merigolo who said I just had to write refund request letter by e-mail and I could have had my refund. The owner nor the VP ever told me that over the course of this whole ordeal. However, I did write that e-mail and even got a receipt reply that the owner got the e-mail. I gave them an ample amount of time to return the funds to my account, 3 business days and included two days over the weekend so a full five days.
I am now on the 6th day and still nothing. I left a message with ALL three individuals and no one will call me or e-mail me! I contacted my Bank and they are returning my money and filing formal complaints against this company as being fradulant!
BUYER BEWARE! They do not do what they say they are going too do! The owner avoids you the VP, Melissa makes excuses and they use Mr. Meringolo as their strong man to wihthold us angry consumers who just wanted are services rendered in the beginning!
I ADVISE TOO NEVER DEAL WITH BEXT, INC OR TEST MY LOAN! There have been other complaints through the BBB about this company which I found out. However, I am sure you do not want to have too fight for your money back or have to report them to the BBB and go through 3 months of hell as I am going through now!
Bext, inc. And test my loan are one in the same and not the company to use for mortgage leads!
There are MANY, MANY Mortgage Lead Companies out there I advise to use someone other than these people!!
0 comments