I'm having some trouble with Capital Financial (see seperate consumer complaints). So I called my bank as advised to try to do something about it.
After being given the run-around for well over two hours, I finally walked into the branch and spoke with someone directly.
They refuse to refund my $200, or investigate the fraud.
They maintain that it was my fault, and that they will do nothing.
Finally, after several weeks, I have recieved an affidavit of fraud to fill out, we will see what this does. However, it should not take weeks. It should be done immediately when a customer's money has been unlawfully taken.
0 comments