In febuary of 2005 i went to my local emergency room, and before i ever saw anyone i paid my copay of 75 dollars. Two months later i recieved a call from OSI collection services claiming that i had a overdue bill from windsor emergency physicians for the amount of 227 dollars. I explained to the collection agency that i never recieved a bill for the amount of 227 dollars, and explained that my insurance covers all my medical bills and that it would include all bills from phisicians.
I then called my insurance company and they told me that they were never billed and that they would look into this matter. I later found out that this was a mistake from the part of windsor emergency phisicians and had an agent from my insurance company explain this to a rep from OSI colection services. I then called OSI and asked if this would show on my credit report, a rep told me that it would not, i continued calling for a few weeks asking the same question and getting the same response.
One year later i decided to check my credit report and the first thing i see is that OSI colection services submitted the claim to the credit agencies. To top it off when i called OSI collection services they claimed that i did recieve the bills and that i did not pay them. Clearly upset i responded by telling their rep that i had call and asked if they would report me to the credit agencies over a year ago and that they had told that the matter was resolved and that i had nothing to worry about.
The OSI rep than told my that i seemed like the type of person that dose not pay their bills on time. Extremly upset by this point i asked if they could give me any information about the hospital or physician that reported me to their agency and was told that they did not have that information and that i had recieved the bill from Windsor emrgency phisicians.
As i argued that i never recieved the bill their rep kept insisting that i did and did not pay it.By this point i felt outraged and proceeded to tell him that he did not know me and that he had no rigth to make assumptions, he follow by telling me that he did know me and that i was the type of person that did not pay their bills on time and hung up the phone. I waited a minute and called back and was told not to call back and hung up on again. This is no way to treat people specialy does that have been lied to by the company they work for. So now im stuck with a terrible blemish on what use to be a flawless credit report.
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