A little over a year ago, I went through Profina Debt Solutions, in order bring 2 credit card accounts current.
One was a Visa card that was issued by Cross Country Bank. After Cross Country Bank agreed to and increased the amount of the payment, I sent in my first payment to Profina. Profina dispursed a check to Cross Country Bank on the 9th of August.
Two months after that, I received a call from a 3rd Party Debt Collector, asking for 1782.00. I was totally shocked, because I had done what I could to avoid the accounts charging off.
When I explained that I was going Profina, and that CCB had agreed to and received payments, the collector didn't care. After I called Profina, they contactd CCB to no avail.
When I did some investigating, somehow CCB had given Profina 2 differnet account #'s.
After sending them well over 300.00, I just want to know where is my money, and how can I have this charge-off reversed?
CCB is the bank from the pit of hell.
Anino
Dallas, Texas
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