I was looking for a pay day loan store and found mycashnow.com on a google search. I went to the website and filled out the online application form and faxed the info required to approve the loan.
After a couple of hours trying to get the fax thru, it made it. The next day I went online to check the status of my application and found they were still waiting for my info to be faxed.
I contacted the company and the rep I talked to said there was no sign of my fax and that I needed to send it again.
After an hour of trying to get it to go thru I called the company a second time and told the rep about not getting thru. He stated the same thing the first rep did that I needed to fax the info to them.
I then asked the rep about the first fax that made it thru the night before and what had happened to it. He said that there was no report of the fax going thru and did not seem interested about checking to see if it had gotten misfiled or if there was a problem with the fax machine.
I then questioned him about the chance that someone may have picked up the fax for personal use and he acted unconserned about the possibility that someone may have taken the info.
Now I'm sitting on pins and needles waiting for someone to steal my id due to this company's lack of effort to look into a real problem about a person's info getting lost in their office.
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