I was recently working with New Equity Mortgage. I was asked for a Credit Card number to order an appraisal. (i was shopping around, they were the only ones who asked for this) I gave it to my officer. I then lost contact with him. I called his office number 3 times a day for a week and send numerous emails, with no response.
After 3 weeks of no response, another loan officer called and said the loan officer quit, and he was going to start working on the file. Meanwhile, rates had went up considerably. When i asked if i still got the rate i was promised, i was told no. But my credit card was charged the day after i gave them my number.
This company seems very shady to me, I advise to not work with these unprofessional people.
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