On 12/9/05, I received a call from a representative from PC One Club. She said that she could get a Mastercard Credit Card with a $2,500 limit in time for Christmas.
The prospect was alluring due to the fact that I had to provide Christmas for my 4 kids, my young niece and her husband, who were both trying to recuperate from Hurricane Katrina. Additionally, I am the primary caregiver for my mother after she suffered a severe stroke in Aug 04. Money had been tight, and I was lured into the spider's web.
I gave the representative my bank info after she explained that I would need to pay for the processing, application and other various fees up front. The fees added up to $369.00, which was quite a bit of money at the time, but paled in comparison to the $2,500 credit that I could use to provide for my family.
December proved to be extraordinarily difficult for us financially, and PC One Club was unable to withdraw the funds from my account due to NSF in my account. Then, in January, after working through the holidays to catch up, I finally got my bank account back in the positive and WHAM! On 1/13/06, $369.00 was withdrawn on the very first day that I had a positive balance.
I remembered giving the representative my bank info back in December, and that I would get the credit card with the $2500 limit. I waited, and waited - no response. When I called PC One Credit to inquire about my "credit card", I was told that I would not be receiving a credit card, but a packet of information as to how to "obtain" a credit card.
I was dumbfounded, and asked to speak to a Supervisor of the CCR, which is the "3rd party" customer service company for PC One Club, and I was told verbatim "He doesn't speak to customers". I couldn't believe what I was hearing. I asked for an address, email or fax number because I intended to write a letter. I was then given the address and fax number both listed above.
When I asked for Tony's last name, I was told by "David" and "Sara" that they do not disclose last names, but gave me Tony's employee number as 92 L.
I wrote 2 separate letters to "Tony" and faxed them both requesting a full refund, and did not receive the decency of a response.
I have filed reports with bbb.org, phone busters of Canada, the Federal Trade Commmision, and the Attorney General for upstate New York, and would love to assist in prosecuting the criminals responsible for stealing my hard earned money.
I am still reaching out to file reports, and will go to any legal length necessary to ensure that I not only get a full refund, but that justice is served and this fraudulent company is closed and the criminals face charges.
I am willing and able to travel at my own expense to attend any court hearings or file a class action law suit against this company. Additionally, I believe the public should most definitely be made aware of this scam before it happens to another poor unsuspecting soul. Therefore, I have no problem going public on any and all network or cable media regarding my experience.
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