First off I did not owe any balance on my Sam's Club Credit Card. I pay my bills like clock work, never late.
I was grocery shopping at Sam's Club in San Bernardino, California this morning. When I checked out, my credit card was declined.
Questioning why, I was told to call the credit office. I spoke with a CSR of GE MONEY BANK and was informed that my credit limit had been lowered to ONLY $100.00. The only reason given was that GE MONEY BANK was reviewing all their Sam's Club Credit Cards and reducing all the credit limits, on all those customers.
I have had and maintained my Sam's Club Credit Card for about 12 years. And without warning or being notified, of any change of terms of my agreement... I found out in an embarrassing situation that I had not credit to shop with.
I wrote a check for my purchase. Returning home, I again called GE MONEY BANK, and again verified my Credit limit was $100.00. Being the dedicated customer that I am I requested my account to be closed.
Sam's Club has lost a regular customer, I did email Sam's Club concerning this matter and ask Sam's Club if they could CANCEL out GE MONEY BANk.!!!
I feel the action GE MONEY BANK took and the fact that I was never made aware of this, put into this embarrassing situation was not a legal or moral step for them too take. I have filed a complaint with the Federal Trade Commission against GE MONEY BANK.
Merry Christmas,
Here's to GE MONEY BANK
The convenience Sam's Club offer their customer is no longer convenient.
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