We paid off our home mortgage on Oct. 31st. There was on overpayment of $886.92. We have contacted the bank on several occasions just to be told that the check is in the mail.
On Jan. The 10th we did receive a check, however when we took it into the bank to cash there had been a stop payment put on the check.
We have a P.O. Box number for our mail because we live in a rual area and cannot receive mail at our home address. Each time we have spoken to the bank we have given them our P.O. Box number.
They say the check is in the mail and that it takes 7-10 business days for the mail to come from Columbus, Ohio. We have waited much more than this and still have not received the check.
Do you feel that you will be able to help us, we are at our witts end.
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