I have a loan through Citi Financial Inc. and have paid faithfully for over a year all my required payments. I went in to make my November loan payment and was informed that I could forgo my November and December payments if I liked, since I was such a good customer and had an excellent payment record. Desiring a financial break, being close to Christmas, I said sure. I asked, and was solidly guaranteed, that no CHANGES or CHARGES would be added to my account and that everything would remain the same. I asked diligently 4 or 5 times, being very explicit: there will be NO CHANGES and or CHARGES added to my account? I was informed by the lady who was taking care of me that that was correct, that no CHANGES or CHARGES would be added to my account.
All I would have to do was sign this form. I asked what it was, and her words exactly were, "You will be resigning your original loan form and we can give you November and December off from any payments." So I signed it, wanting to believe her and accepting that she was being honest. I was raised to give people the benefit of the doubt, especially business people who are supposed to be honest and reputable. I do not go around randomly accusing people of being dishonest without any proof, or treating them as such, especially since they are in business and are required to do business honestly and treat customers in like manner. She quickly folded up the papers, put them in an envelope, and handed them to me, and having pressing things to get done, I was on my way.
When I got home and opened them to examine them further, I was shocked and surprised to see what she had pulled on me. My loan, which had a total payback of $13,000.00 and had been paid down to just over $10,000.00, was now back to over $13,000.00, and she had charged me over $280.00 for the service, which I might add was not made known to me beforehand. Also, my due date was changed from the 18th of the month to the 1st of the month. I did receive a check for $99.00, which seems pitiful next to the $3,000.00 they put back on my loan payoff.
Then I went to a debt consolidation organization to organize and lower my debts by lowering fees and interest, as they do, and having one lump sum to pay which is distributed to all my creditors. All of my creditors except for them gladly accepted the terms and decided to work with me. But they have resisted and went as far as to tell me that they would not work with them because they were not non-profit. They said that if I changed to a non-profit group, they would accept the terms and work with me. I found this to be both hypocritical and unacceptable, as it is no matter and not up to them whom I choose to do debt consolidation through. It is my choice, and it is a reputable company. If they are willing to work through one, then they must also be willing to work through the other. I found out that if I dropped the one to go with another, that would be a bad move and show that I was insincere, and the others would not want to work with me. So they were trying to trip me up even further.
I find them to be predatory, dishonest, and lacking ethics or good morals, and I am appalled that they are able to carry on in such a dishonest and unfair manner. I would gladly welcome any honest and legal help, advice, guidance and the like. Americans, we must band together to stop this type of financial tyranny. Thank you, an honorable veteran and good Christian citizen.
0 comments