I have been banking with US BANK for a very short time. For the last three months I have been incurring nsf fees of 34.00 and could not understand why. I finally pulled up the last three months of bank statements on oct 24 and come to find out there has been a company named usa credit debiting money out of my account twice a month under someone elses name and social security number. I went to the bank and the branch manager told me there is mothing she could do the my banking history has not been good! Wtf! Of course it hasn't because they are letting someone else take money out of my account that should not have any access. I am the only one authorized on my account.
SO I called customer service and filed a fraud case and they told me that they would close that account and open another to go to the bank the next day. Which I did and the branch manager told me again that she would not comply with this. So I left there and went to the sherrifs department and filed a complaint. The bank is not letting me open another account and they have frozen my account i have now causing 3 checks to bounce by doing so. I am negative 301 in my account as of now and 6 debits are 34.00 nsf charges. On all of my bank statements you can see that the only time i am charged these fees is right after USA CREDIT debits my account.
Please can someone help me! I don't know where to turn from here I am a mother of three and have a very sick husband so every penny I have I need.
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