First of all, Annualcreditreport.com IS NOT associated with Consumerinfo.com. However, Experian is associated with consumerinfo.com and that is where you're probably getting your troubles from when you get your free credit report.
If you go to freecreditreport.com they tell you on their website all this info. Go to contact us which is located at the very bottom of the screen.
I got a bank statement saying I had overdrawn on my account and was charged $68 altogether. I looked on my online statement to find I had been charged $12 from CIC*Triple Advantage, which after investigating is CIC* credit monitoring service, also associated with Consumerinfo/experian/freecreditreport.
My rip-off was I paid 9.95 to get a one time report viewable for 30 days and then minutes later decided I wanted to see all 3 reports which I originally could have seen for $24.95, but instead I was charged an additional 24.95 to the already paid 9.95.
Which is definately a rip-off because I had seen somewhere on the site that I could pay an additional 19.95 to get the other 2 reports, but I couldn't find it so I figured they would prorate it or whatever. NOT!
People are having a lot of problems with Consumerinfo.com. From my investigating it seems to me that Experian is the main culprit here. Either that or experian needs to take care of the people that are working for them or with them because their name is getting dragged into this. I mean if they're innocent in all of this.
My advice. Stay away from experian. Go to annualcreditreport.com and get the numbers for the other two companies. If you use the website you automatically get taken to experian. Also, in my experience with this kind of stuff, if I call my bank and tell them it was unauthorized, they take care of it for me.
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