Where to start. My account got sold to Vanderbilt in April. I had a Associates before. I received a letter form Vanderbilt the last week of April stating they were my new mortgage company. Well a week later I got another letter showing when my payment was do and the amount. The amount was for $723.30. My house payment was $498.30. They jumped my payment up $225.00 and they didn't give me a reason why or any written proof.
Well I called and got pushed around to many people. Finally I found out that supposedly i owed $2900.00 in back insurance that they said Associates bought for me over the past five years. I told them i was never notified of this by Associates. They told me that when they bought this account this was showing my account in the negative. Well that was a BIG lie. I faxed in 15 pages of proof of my insurance policys that I paid myself. Over the last five years.
So I thought end of story. Boy was I wrong. I faxed this the first week of May well you know what it's the forst week of August now. And they still can figure it out. I have showed them the proof and there still saying I owe $2900.00 in back insurance. If anybody has suggestions please let me know!
0 comments