Usacomplaints.com » Business & Finance » Complaint / Review: ConsumerInfo - Consumer Charged me for a service I never ordered!. #120596

Complaint / Review
ConsumerInfo
Consumer Charged me for a service I never ordered!

Over a year ago I ordered a credit report from Experian's ConsumerInfo. I cancelled the free trial of Credit Manager the SAME DAY.

About a week later I started getting emails from the Credit Manager service. I called and told them I cancelled the service. They checked and showed that yes, I cancelled it. They said they would fix it.

I was still getting emails. I called again. Once again they said they would fix it. They didn't. To this day I get emails from this Credit Manager. Now today I check my bank account and $89.95 was taken out of my account!

Obviously they never fixed the problem. But why did they wait over a year to decide to take money out of account? And why did they never fix their problem in the first place?

Jennifer
Meriden, Connecticut
U.S.A.


Offender: ConsumerInfo

Country: USA
Site:

Category: Business & Finance

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