Usacomplaints.com » Business & Finance » Complaint / Review: Jackson Hewitt-owner Lori Seary - Ripoff, overcharged for services they were not authorized to perform. #115133

Complaint / Review
Jackson Hewitt-owner Lori Seary
Ripoff, overcharged for services they were not authorized to perform

Me and my wife went to Jackson Hewitt to get our taxes done, the tax preparer knew very little and was extremely unprepared. He gave us a price, and the next day when we went in to sign our return forms the price was alot more than we were told.

His boss, the owner and District Manager (Lori Seary) decided on her own to charge us for their ACR program even though we asked for IRS Direct Deposit. The ACR carries with it an additional $25 Jackson Hewitt fee, and $25 Bank fee.

A few weeks have gone by and everyone at Jackson Hewitt refuses to take or return our phone calls, so we went in to the office to see Lori Seary (owner and District Manager). When we arrived there and told the gentleman at the front desk who we were, he went and told Lori Seary, we then saw her scurry into her office and close the door. He came back and told us that she refused too see us, she was very busy,

I then told him we had all day and that we would wait. He went back and told her this, and when he returned he said we could wait all day and she still would not see us.

While we were in the waiting room we saw two other unsatisfied customers that Lori Seary refused to see, because she ripped them off too!


Offender: Jackson Hewitt-owner Lori Seary

Country: USA   State: New Jersey   City: Brick
Address: 147 Van Zile Rd
Phone: 7324582065

Category: Business & Finance

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