Without making clear at all, they charge you a recurring fee every month.initial documents sent are not worth a penny. When I first called and complained that there was a recurring charge of $29.95, I was told that that was a monthly membership charge and I immediately cancelled that monthly membership and wanted my money back for the recurring charge. I was told that would be credited to my account. When that was not done, I called again on 11/12 and was told by Karen that they do not refund monies.
I paid for what I wanted through the TV ad. I have no problem with that. However, I did not sign any contract saying that I authorize them to charge me every month for $29.95. It was never clear that I was signing on to a scam.
I have also started a claim and and reported them to Washington State Attorney General's Office
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