Usacomplaints.com » Business & Finance » Complaint / Review: PayPal - Business account limited, photo ID demanded citing new law. #1009081

Complaint / Review
PayPal
Business account limited, photo ID demanded citing new law

How many have experienced this from PayPal? I recently set up a business account because they tell you that you have to create a separate account for business purposes. When I did that, they raised a flag for suspicion, as if I were trying to steal my own identity. I told them the alert did not happen until I tried creating the business account, and they came up with a lame excuse about new laws, saying that by 2015 all members will have seen the limitations or will have to provide something like a photo ID or some proof of ID.

Now, that is a great security feature, but when others can use PayPal without providing that, I won't be either. I asked them where I can find this on their home page or somewhere in the public eye, stating that all members will be required to do this, not just those under suspicion, as I think led to mine. They are not admitting it, but they advised me that by 2015 at the latest, everyone will have to show this info to PayPal or limitations will apply.

I would have done it in a heartbeat if I knew it was no different than a bank. Not one soul will walk into a bank and leave with an account without having provided their SSN and other sensitive info, but with PayPal that is highly unusual, and unless it is known to the public, I won't be following that. So the limitation stays. I will not do it until it is known to the public and all have to follow the same procedure, not just me, because they drew suspicion over a business account and want to lie and say it is the new legislation.

Below is a copy of their reason for the above matter:

Thank you for contacting PayPal Customer Support. I am sorry to hear about this situation, and understand your frustration and concern.

The Bank Secrecy Act was amended to state that Money Services Businesses (like PayPal) will be required to verify the identity of a person before we can provide them with various services or product offerings.

The US Patriot Act also requires PayPal to implement a Customer Identification Program (CIP) that ensures the collection of customer data such as Name, Address, Date of Birth, and National/Tax ID Number (SSN). We are also required to verify this information.

If we are unable to verify the customers information, we will deny them the requested product/service and we may place a warning/limitation on the account.

Sincerely,

PayPal Account Manager
PayPal, an eBay Company

Who else has received that and has heard that all members will be required to provide proof of ID?


Offender: PayPal

Country: USA   State: California   City: San Jose
Phone: 4029352050
Site:

Category: Business & Finance

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