Made my order on 10/5. Got an email on 10/6 that my order was shipped. It's been 2 weeks already and nothing has arrived. I emailed the company 3 times. Got NO answer. The live chat is OFF. The order I made a few months ago arrived in a few days. This is my second order and it is a problem already! ...
The customer service is rubbish. I got an email asking for a faxed copy of my credit card. I complained on facebook after sending 5 messages on their email and had no replies... I was told they cancelled my order, the money is still blocked though. I want my money back! ...
Bottle they sold me last Christmas was bad, according to my girlfriend, who was too ashamed to tell me until recently. Just had to buy her a replacement bottle at Neiman Marcus. She though the lot was old, and that's why it smelled differently from what she was used to before. It wasn't even that ...
I recieved the wrong hair. The length is well below what I ordered and the hair is not virgin hair. Please I really want to resolve this issue. I can be contacted via telephone at 302-494-3335 ...
On 9/1, I received a coupon for 20% off that was good from 8/31 to 9/3 (both online and in-store). I purchased several items on 8/31 and attempted to present the coupon today for my discount. Sales clerk told me the coupon didn’t apply to “prestige” cosmetics. I asked her where the store had ...
I was promised a full refund of my purchase which was paid in cash. When that never happened I called Jim and he promised to call back and never did. ...