Usacomplaints.com » Beauty & Appearance » Complaint / Review: Michael Hill Jewler - Horrible customer service. #878359

Complaint / Review
Michael Hill Jewler
Horrible customer service

Terrible, horrible, horrible look encounter in Jordan Hill Jewler Shop, Oakbrook middle, IL. I purchased a set of diamond stud earrings like a present for my mom and discovered about the second-day this 1 is orange and also the different is bright. I returned towards the store instantly for an change however the same kind choose to go. The personnel I would like to abandon my title and telephone number and stated they'd contact when new earrings arrived in. I waited for 2 times but nobody named. And so I named them-and discovered the brand new types were in currently and just one set quit... I went towards the store the moment I really could. NEVERTHELESS, the woman within the store explained I CAN'T trade the earrings at no cost. This ended up to be always a rest later. But at that time I thought her however amazed, whilst the product was for sale and perhaps I'd not observed the 'low-changeable plan' onto it. I chose to purchase the fresh set for my mom and maintain the previous types for myself because it be seemingly much thinking about the cost. Therefore, regardless of the helper was having an extremely poor perspective, as well as explained to come back quarry so she might promote them, I stated I'd prefer to purchase the new set. NEVERTHELESS, this woman, unbelievably, stated she'd not promote me this set, since she believed after I purchased them I'd return the prior types... I'd to confess I had been completely surprised by her arrogance, disrespect and unprofession. Is not it insulting to get a client being created presumptuous conclusions on? Additionally, even when I had been considering returningthe aged set, is not it elegance that she WOn't market a to some client as a result of this??? Or even, why not simply place an indication outside MHJ shop and creates, 'we just wish to market. Disappear returners'. I ULTIMATELY got anything good like a present after I informed her I had been not considering to come back the previous set. But obviously, the toughest area of the entire encounter was nevertheless in the future. Imagine methods to be frustrated when discovering this 'woman' lied about the trade factor...


Offender: Michael Hill Jewler

Country: USA   State: Illinois   City: Westmont

Category: Beauty & Appearance

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