I bought a laser hair treatment bundle from their store in a promotional cost which was just readily available for an extremely limited-time. It had been an excellent offer, and that I was really enthusiastic for that support. After my first visit, I had been unhappy. The specialist didn't cover-all the places usually coated within the process I'd taken care of and was wanting. After I sent the dog owner, Kanna, about this, she told me that though others "can include that, we-don't, or have we actually." We sent forward and backward within the span of per week with me attempting to realize why she never, in her marketing, described that her "Brazilian" support was diverse from exactly what a "Brazilian" support reaches every additional salon I Have heard about. I also described that had I recognized, I'd have possibly purchased another bundle in the promotional price to protect the places I needed handled. Fundamentally, I experienced as though she was looking to get me to buy the "additional places" I believed (and really should have, according to what "Brazilian" involves) I had been getting in a greater cost. I felt cheated. It'd end up like a hairdresser supplying a haircut in a fantastic cost but just reducing 50% of your own hair. After I bought a "Brazilian" bundle, I anticipated an extremely particular kind of support. Her organization really provides a revised "Brazilian" but nowhere coping with this marketing did they suggest that. Nowhere also on the site. Like a matteroffact, in relation to concerns everyone was wondering concerning the marketing, Kanna had stated (on the FAQ website: http://www.groupon.com/offers/body-options-laser-and-skin/articles) "Brazilian is anything eliminated" and additionally, "Brazilian is what you would like anything or abandon a little it is a particular choice." I actually donot believe my distress was that misguided.
She never had a solution for me personally and just insisted that I had been "studying in to the reactions (she) created." Additionally, "obviously you believed you were to obtain more therapy than you did; I Have currently responded that for you personally, " and lastly this: "Sorry that you're disappointed, I-donot believe it is feasible to fulfill your requirements." TERRIBLE customer support, I'd not suggest them or their solutions to anybody.
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