Usacomplaints.com » Beauty & Appearance » Complaint / Review: Forever 21 Jewlery store - Broken item / refuse to change it. #655287

Complaint / Review
Forever 21 Jewlery store
Broken item / refuse to change it

The very first event: oneday I went into Permanently 21 the Jewlery and accesories shop to purchase some small shoes my child needed them. Right from the doorway they'd an indication that read " $12.99 for chosen boots" so my child selected the boots that had the label reading $12.99, when it had been time for you to purchase the boots, the small lady in the register eliminated the label and began getting the entire quantity of $24.99 for that boots, then I asked that it had been suppose to become for sale but she respond the saled finished 3 nights before and also the price about the boots no further browse the reduced price, after I requested to keep in touch with the supervisor they called a Two decades old woman who all she kept repeating is " the purchase finished 3 nights before and we're sorry we simply forgot to get rid of the indication" I informed her you place the sign to key individuals to are available in below to purchase your products after which all you've got to express is " sorry", are you aware it's illegale to achieve that in US which you need to provide me the cost you're promoting at this time? Then I mentioned " as well as your worker her take away the label in the shoes right infront of me. The youthful supervisor didn't care not really a touch, didn't actually take a look at me and I actually donot actually believe she understood what I had been referring to, but that is what occur whenever we take utilizing our cash to-go purchase really low quality product.

Next Event: 3 nights before I went again within the same-store eventough I'd a sense I had been likely to regret it, I purchased a scarf along with a neckless, after I went house the neckless was damaged and unusuable. Nowadays; after 3 times i returned in to the same-store to request to become exchange to get a "nonbroken one" I got the one they'd hanged and visited the register to request to exchange it; once more exactly the same youthful supervisor was standing there as the child was informing me " oh no, our jewlery is ultimate purchase and we-don't eccept results or trade" I responded: but this is damaged I'm not requesting money-back or various item I'd like exactly the same but a legitimate one; you are able to promote me broken stuff get my Cash and expect me to simply eccept your principle of " ultimate purchase". The supervisor then looked over me saying exactly the same material again and again and he or she included: we check always the item before promoting it to ensure it is legitimate and good shape." I informed her " I actually donot believe so since you cannot examine the jewlery if you don't split the solution because the piece is recorded inside and also the solution is about the item" She answer me stating " yes I understand that's accurate but unfortunatly I can not consider the piece back since our jewlery is ultimate purchase" in an exceedingly chilly method, they keep in touch with clients as though they're those doing us a favore since the product is soooo inexpensive, but again we consider what we purchase.


Offender: Forever 21 Jewlery store

Country: USA   State: Florida   City: Miami

Category: Beauty & Appearance

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