Usacomplaints.com » Beauty & Appearance » Complaint / Review: ProActiv - Deceptive trade practices. #653967

Complaint / Review
ProActiv
Deceptive trade practices

Requested promotional $19.95 (free delivery) Proactiv after viewing Television advertisement. Supplied charge card info to create cost in Jan; obtained this purchase inside a couple of days... This will have already been the finish of the purchase/cost transaction. Then your headache started... Feb 25th I acquired a container comprising an account for $67.84, along side additional Proactiv that "I didnot order, or did they've any authorization to cost my bank bank card on Feb 15th $27.94" ($19.95 plus delivery/handling), being 1 of 3 funds with this Proactiv "that I didnot order, " using the bill also exhibiting these were likely to cost my bank card another $19.95 on 3-15-11 in addition to $19.95 again on April 12th ($27.94 they currently charged my charge card without my agreement, as well as the two extra funds of $19.95 they meant to use my creditcard To pay for; accumulated towards the complete cost on bill of $67.84 they delivered me within the container. I named their 800-235-6050 quantity on Friday 25th (your day the container of Proactiv was shipped by email to my house)... Told them that "used to donot purchase the substance they'd invoiced me for, didn't approve them to cost my bank bank card for it, which I had been delivering it back for COMPLETE "REIMBURSEMENT." Was informed they might stop my bill effective immediately, but I'd need to go back to them-and spend the delivery expenses to do this (why must I need to spend to come back something which "I NEVER REQUESTED" to start with is beyond my understanding but appeared that there is nothing I really could do about this easily needed my "reimbursement?")... Went into a solid wall, so I got the container towards the postoffice, returning it for them by Licensed Email, that charge me $12.15 to do this. Although about the telephone together on Feb 25th in trying to solve this "misleading methods" problem they produced, I requested they deliver me a contact declaring "that my account have been ended which there could be no further charges to my charge card, or could anymore Proactiv deliveries be delivered to me" (they did so; consequently, I've published proof from their store they ended my consideration, there could be no further costs, which I'd be returned for that bundle of Positive (that I NEVER requested) that I delivered back. Nowadays, February 28th, I tried calling my lender to place them on observe that there have been to become no further costs permitted to apparent on my bank card when the payee was Positive... They explained they couldn't conform, they might cease cost on the look for $25.00; but, they might not quit any bank card costs from Proactiv from going right through if Proactiv experimented with achieve this... This caused me to contact Proactiv 800-number again; where moment I told them when they charged my bank bank card again (March 15th or May 12th according to their bill, for substance that I didnot purchase and had delivered by certified email, with my consideration having been ended per the e-mail proof from their store declaring they had completed thus old February 25th, that I'd take-all my paperwork/proof (verification of unique purchase for ONLY $19.95 with free delivery, backup of the invoice for substance that I didnot purchase and didn't approve payment for to become paid by getting my bank bank card, verification they ended my account, backup of licensed bill they obtained this Positive again) to my neighborhood District Attorney for legitimate action against them (getting my account, particularly once they recognized by mail they had terminated my account just before doing this "is interpreted from the District Attorney as "ROBBERY"... Moreover, I had been submitting a with all my proof towards the Nationwide Better Business Office, with copy towards the State-Of Arizona for email scam (because bundle was delivered through the email without my actually putting an order for it and getting my bank card without my agreement, with is actually a national case of "Fake Business" (it is a issue of primary, I totally plan to do anything in my own capacity to obtain a complete REIMBURSEMENT for that substance used to donot purchase and also the $12.15 it cost me to deliver it back again to them. I believe that the ones that have experienced exactly the same issues/difficulties with Proactivis misleading and fraudlent company trade techniques must group together and document a "Fake Business" suit against them!!!


Offender: ProActiv

Country: USA

Category: Beauty & Appearance

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