I requested a set of earrings along with a basic band from Limoges Jewelry online on 1/19. The band must be created, so that they delivered the earrings in my experience because they were in-stock having a observe that my band could be delivered the moment it had been completed. A couple weeks later the band came not surprisingly. This is not extravagant jewelry-my complete statement was no more than $20.
Imagine my surprise after I obtained a "bill" a couple weeks later for that price of my band. The statement stated they'd "inadvertently" shipped my band without placing the cost through, so when they attempted to place it through later, it had been refused. After much analysis on my component, I eventually determined what had occurred. They charged me twice for that earrings on two following times, then when they attempted to cost the extra price of the band, it had been refused since it was after dark quantity I'd okay'ed.
I sent them on May 1 detailing what had occurred and requesting help in solving the problem. I never heard SOMETHING back from their customer support division, despite the fact that their expenses obviously record the e-mail address that to send questions.
Today, I obtained still another statement informing me that my consideration is overdue/DELINQUENT, which easily do not spend the $15.98 they claim I owe them, I'll be delivered to selections. I actually donot owe them that significantly, that it is less the price of my dual billed earrings.
I'd've been pleased to spend the total amount I owe them when they would correct the statement and assist me. They don't incorporate a telephone number to contact them to consult with a individual individual about that.
I'm burning and sticking my e-mail (s) for them. It had been delivered on 5/28/10. I'll revise this criticism easily actually notice something back from their website.
On 5/28, I obtained still another statement from your own organization when it comes to the cash still owed on my bill. Below is just a content of the e-mail that I sent you on 5/1/10 explaining why that amount is incorrect and requesting assistance with the problem. I've never had an answer for this mail. Your statement clearly claims "when you have any concerns about your consideration, please email us at: CustomerService AT LimogesJewelry.com, that we did. When I state, I've not obtained any conversation whatsoever from your own organization regarding this, except recurring expenses requiring cost.
I'm seeking the info I have to return both of my items (one set of earrings plus one band) for your organization to ensure that this issue to become solved.instructions on the best way to return these products and get a complete reimbursement is required to be delivered to this current email address the moment possible.
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