My spouse ordered me a tungsten band from Tungsten Globe whenever we got married in September. I had been really enthusiastic to obtain a band that I truly desired to get a sensible cost along with a guarantee. After just 5 weeks of sporting it, the band turned damaged, accumulated many scores and totally lost its shine. After I approached Tungsten Globe to exercise my lifetime guarantee, I acquired this form-letter:
"I'm worried about the problem you're having using the band. I'm nearly sure things to claim concerning the problem when I don't understand what the source of the issue might be as of this moment... Blah blah blah"
Then when I talked using the customer support representatives, they called me towards the lifetime warranty guidelines on the site:
Http://www.tungstenworld.com/lifetime-replacement/
It claims that to ensure that me to exercise my guarantee, I have to spend $50. It had been 5 weeks after my wedding, it had been only $50 and so I thought I'd spend it and move ahead with my entire life. Which was an error.
5 weeks pass and that I came in to the same specific vessel. The alternative band damaged a whole lot worse this time around. Same criticism - same form-letter - same specific scenario. I WOn't spend another $50 for still another faulty band again and so I've been sporting this damaged souvenir for over annually today. It is a daily indication of how Tungsten Globe got me to get a trip.
I now realize why Tungsten Globe provides the guarantee they are doing. Clearly, clients need to make use of the guarantee because of the poor quality of the bands they market. Given you are able to spend their $50 deductible and obtain a brand new one, but what will be the stage when 5 or six months we shall have to do everything once again and hit another $50?
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