This company offered me a promotion for their product for $1.99, which was never shipped within the 14-day trial period. They then charged me $78.93 - 14 days later. Mind you, I have not received any samples or shipments in this period of time. When I noticed that, my credit card was charged, and I had not received any products I called to cancel and get my money refunded. This was now the beginning of the drama. They did not want to refund the full amount. They pointed out to me that we had a customer agreement and I pointed out to them that, that agreement was broken when they did not ship the product in a timely manner so that I could evaluate it. (Incidentally, when I called to cancel the price of the product kept dropping in $20 to $30 increments from the original $78.00.) I argued that they were in breach of our agreement. They only were offering a $60.00 reimbursement. I told them that it was against my principles to give my money away for nothing. I threatened to report them to the Better Business Bureau, the Dade County district attorney's office and every blog in the free world. (This company is based in Miami; the customer service is based in India.) It is at this time that my call is put on hold. When he returns I am given my refund of $78.93. I decided to let go of the original $1.99 charge. Please do not fall into this one as I did. Buyers beware.
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