Usacomplaints.com » Beauty & Appearance » Complaint / Review: Sultryhair.com - Terrible service/bad product!. #450902

Complaint / Review
Sultryhair.com
Terrible service/bad product!

Never purchase from their website ACTUALLY. The very first time i ordered from their store they didn't inform me that my cargo was to become back-ordered. Following a week of not getting something I had been the first ever to contact the organization to inquire about my purchase. They stated it'd deliver within 7 business days. Seven days later i questioned where my cargo was plus they stated it nevertheless hadn't appeared. Essentially my hair required in regards to a month 5 to make it to me. Upon starting my cargo I had been amazed to locate the two bags of hair I'd requested were equally two different curl designs! One was wavy (nearly directly having a minor influx) and also the additional bunch was ugly! I named to tell them plus they explained the hair "flattens out" when it's delivered and also to clean it. I cleaned it also it nevertheless didn't flake out. They provided for me personally to come back it for an change but I'd previously waited almost 8 weeks and wasn't going right through anymore difficulty. I ought to have discovered my training together the very first time. Today it has been my second-time purchasing from their store this time around the palm-tied 18-inch ugly which cargo required in regards to a month to reach since I'd likewise ordered directly withit also it was back-ordered. After I mounted the hair it had been stunning except something... There have been a lot of Gray locks thrown through the hair! (I am only 19) Therefore travelling with grey hairis in my own mind was only a little unusual. And of course it pads and knots awfully!!! I've held it in a ponytail yesteryear week since I actually donot actually wish to make use of brushing it out. After I published a criticism on the webpage (that was later eliminated, imagine they do not what individuals to understand the reality!) they explained this occurred since i possibly mounted the hair incorrect which I'd cut the weft. I'd employed hand-tied hair before from another organization and UNDERSTOOD that hand-tied wefts aren't TO BE CUT. And so I guaranteed them-this wasn't the issue. I still have yet to obtain a return mail from their website. I don't need a reimbursement or something free I simply wish to conserve someone else from losing there cash! I've invested more than 500 bucks with this specific organization and also have nothing to exhibit for this. Easily actually choose to consider this hair from the ponytail the wefts ought to be threadbare in of a couple weeks! I Desire that you don't purchase from their store you'll be unhappy! Purchase from someone else and save your self the problem and costs.


Offender: Sultryhair.com

Country: USA   State: Arizona   City: Phoenix

Category: Beauty & Appearance

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