Usacomplaints.com » Beauty & Appearance » Complaint / Review: Acai Berry Edge - Scam. #446040

Complaint / Review
Acai Berry Edge
Scam

I read a lot of the scam postings after I placed and received my order. I too was unaware of anything other than the $3.97 s&h trial — and was surprised to see a bill stating $79.90 would be charged to my credit card exactly 21 days after I placed the order.instead of writing as others indicated they did, I called them and got their customer service department. I asked for a return authorization, which I got, and told them why I was returning the product. They told me as long as they received the product back before that 21-day window was up, the only thing I would be charged for is the $3.97 s&h charge. I also received a confirmation number to cancel the VIP club I never enrolled in. I was told to write the RA number on the outside of the envelope, include my name, address and email inside the package with the supplement. I went one step further and sent priority mail with delivery confirmation so I will KNOW it gets there in 2-3 days and I'll receive delivery confirmation of their receipt as proof. I will go one further step and call my credit card to alert them of this scam and to only authorize the one $3.97 charge from them. So if they try to charge anything additional, it will bounce back. I was also able to put a dollar amount alert on it. So if any charge for $79.90 tries to hit, it will return declined as well.

Lesson learned: ALWAYS check out the product BEFORE you buy it; and if it sounds too good to be true, it probably is.


Offender: Acai Berry Edge

Country: USA   State: Colorado   City: Arvada

Category: Beauty & Appearance

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