I ordered the free trial, was charged the $4.99 shipping/handling. I call to cancell before the 14 day free trail was up (which according to their website if you called withing the time period you would NOT be charged anthing further.)
Today I receive a package that was supposed to be shipped to someone else. When I call I asked to confirm that nothing else was charged to my account. They show 2 additional charges of $78.99 charged to my account with no additional product being shipped. I asked to speak with a supervisor and, of course, there was no one there, and all other representatives were busy and could not be interrupted. WHAT A RIP OFF!!! The person told me they had so noted that I wanted my account cancelled - but I dont' believe that.
I don't know what else to do at this point other than cancelling my banking account. We are contacting the bank to tell them the charges were not authorized.
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