Complete scam!
The terms and conditions text is buried on their web site — accessed through a text link at the bottom of the page.
To cancel your 'membership', you must call three different numbers. This is only divulged when you call the number provided in their T&C document.
Product was returned to them and delivered on 11-Feb-09.
Refund was issued on 23-Feb-09. (12 days later)
The mysterious $1 “Transaction Fee” that is billed along with the $4.95 “Web Access” and $9.95 “Membership” could not be recovered.
The web site uses logos from: “As seen on TV”; “60 Minutes”; “YouTube”; “CBS”; “MSNBC”; and “Google”. This is done to bolster their credibility. No doubt, the logos are being used without authorization.
While I was able to recover the charges made to my credit card – it took a number of phone calls and $5.60 in return mailing costs.
They had the use of my money for nearly a month – billed on 27-Jan-09 and refunded on 23-Feb-09.
My cost for this scam: $4.95 for the initial order, $2 in unrecoverable “Transaction Fees” and $5.60 in postage. TOTAL: $12.55.
If you’ve been scammed by these bottom-feeders, submit a complaint to the BBB and your state attorney general.
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