Requested free trial offer on 11/30/08. Free test item shipped on 12/01/08 and obtained on 12/03/08.
Named many times to cancel, ultimately attained voice-mail on 12/9/08 and left message at 2:07 P.M.
Did not feel comfortable with that, so called back several times on 12/10/08 and reached a rep at 4:50 P.M. After much harassment, I was finally able to convince them that I wished to cancel. Talked with T. Peterson???
On 12/16/08, my charge card was billed for $78.81, no item was obtained and that I had terminated on 12/10.
Ultimately ready to achieve somebody (Gage or Bage???) on 12/29/08. Recommended them that my charge card have been billed despite the fact that I'd terminated regular. Again, after much nuisance, I had been informed when I delivered the merchandise, I'd get a credit. I told them that I'd not obtained any item, just the test container. She stated that I'd obtain one.informed her again, that I'd terminated and didn't need the merchandise, to not deliver me something - simply credit my take into account the incorrect cost. She simply kept saying that I'd to come back the merchandise (the Next container, that we never obtained) to be able to obtain a credit.
At that time, I had been so frustated used to do not understand what to complete. How do I ship back anything I've never obtained and just how may they cost me after I've terminated?
I then visited the web site and visited about the "contact us" to deliver them a note. Following may be the concept I obtained from their store: (their precise spelling)
Please be adviced that the info could'nt be drawn up be very limmited info. Please supply you Purchase quantity, and also the last 4 numbers of one's creditcard. Please feel liberated to contact us when you have any extra issue. Truly, Marry-SS
I experimented with deliver an answer, nevertheless it returned undeliverable.
Is there something I will do to obtain this money-back and avoid them from placing anymore costs on my charge card?
Georgette Francis
[email protected]
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