Usacomplaints.com » Beauty & Appearance » Complaint / Review: Acai Berry - Unauthorized charges. #396107

Complaint / Review
Acai Berry
Unauthorized charges

I, like everyone else in the complaints, was charged for shipping and handling with my credit card for a "sample" of Acai berry. I did not receive the sample until I was on the road travleing for my job. When I returned and found a shipment of the product and a charge for over $80 to my bank account, I called them and told them I had been out of town and they said too bad, they are able to send it out and charge you for it to the account you charged the shipping and handling to and there is nothing you can do to get a refund.

Then a few days later I noticed an odd $8.51 charge to my bank account. I called the number the was attached to the transaction and got Price Limbo. I had never heard of them and had no clue what they were doing charging my account. Apparently when you sign up for the SAMPLE with Acai Berry, you are also signing your life away. Every month they have charged my account $8.51, I have called and they have told me they have cancelled my account and are sending a refund. Every month around the 29th through 1st of the month, there is another charge of $8.51. I make another call and receive the same information. Today I called and was pretty much blown off as usual with a "confirmation number" of the cancellation and the promise of a full refund of $8.51 for the months Aug, Sep, Oct, Nov and Dec. I asked when I should expect it and she, "Jen, " told me 3 to 5 days I should see it in my account, at lesat by January 2. I am going to have to get a totally new debit card in order to make it where they can no longer charge my account monthly. I am anxiously awaiting the refund and no further charges.


Offender: Acai Berry

Country: USA   State: Texas   City: Willow Park

Category: Beauty & Appearance

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